Privacy Policy
How we collect, use, and protect your information.
1. Information We Collect
When you interact with Rankpantrytempon Logistics Europe SAS, we may collect various types of information to facilitate our logistics services. This includes contact-form information such as your name, email address, collection type, origin, destination, and approximate number of items. We also collect usage data through cookies and analytics to understand how visitors interact with our digital platform.
2. Purpose of Processing
We process your data exclusively for the purpose of evaluating transport requirements, providing general logistical guidance, responding to your direct inquiries, and improving the functionality of our website. We do not sell your personal data to third parties. Information provided through our contact form is used solely to assess the feasibility of potential collection planning and route coordination.
3. Data Retention and Security
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Inquiry data is generally kept for the duration of the communication and a brief period thereafter for our records. We implement appropriate technical and organizational security measures designed to protect your data against unauthorized access, loss, or alteration. However, no internet-based platform is completely secure, and we cannot guarantee absolute security.
4. Third-Party Processors and International Transfers
We may engage carefully selected third-party processors to host our website, manage communications, or analyze site traffic. Where applicable, if data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with general data protection principles. We strictly limit third-party access to the minimum information necessary to perform their specific functions.
5. Your Rights (GDPR & CCPA/CPRA)
Depending on your jurisdiction, you may have specific rights regarding your personal data. Under the GDPR, these generally include the right to access, correct, or delete your personal data, the right to restrict or object to processing, and the right to data portability. Where applicable under CCPA/CPRA, you may have the right to know what personal information is collected and the right to request deletion.
To exercise these rights, or to submit a request regarding your data, please contact our privacy team.
6. Privacy Contact and Request Process
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: [email protected]
Address: 24 Avenue de l'Héritage, 75008 Paris, France
We will respond to your request within the timeframes required by applicable data protection laws. Please note that we may require verification of your identity before processing certain requests.